強化英文郵件溝通（英文授課）（上海，12月27日）
【舉辦單位】北京曼頓培訓網(wǎng) www.mdpxb.com 中國培訓資訊網(wǎng) www.e71edu.com
【咨詢電話】4006820825 010-56133998 13810210257
【培訓日期】2017年12月27日
【培訓地點】上海
【培訓對象】
All levels of staff, who wish to sharpen their professional email style, improve logic,
structure and learn vital tools for cross - cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base.

【課程收益】
This course is designed to improve:
1. Structure and logic of email communication at international level
2. Adapt your sender / receiver mind-set
3. Enhance understanding of cross-cultural writing aspects
4. Avoid repetitive misunderstandings at distance
5. Make your language more sophisticated with business English phrases
6. Maximise confidence for writing emails

【課程大綱】
1. Problems in modern communication
■Analysis – why did they happen
■Preventing future problems

2. Changing your mindset for effective communication
■Receiver perception
■Open minded approach
■Confidence building

3. Tips for effective writing
■Thinking & planning
■Writing a logical outline
■Knowing your audience
■KISS

4. Structuring
■Basic guidelines
■Sequencing information logically
■Selecting relevant information
■Paragraph linking
■Exercise of structuring

5. Linguistic style differences
■Cross - cultural understanding
■British vs. USA vs. China

6. Standard phrases
■Phrases for opening and closing
■Standard phrases in correspondence
■Writing exercise

7. Understanding differences in tone
■Analysis of tone in e-mails
■How to use modal verbs tone
■The art of being diplomatic

8. Preparing for difficult situations
■Language for apologies
■Announcing bad news
■Greetings & wishes

9. Standard templates
■Sample of proposals
■Sample of business letters
■Sample of complaint letter
■Sending quotation to customer

10. QAF – Questions, Answers, Feedback

【費用及報名】
1、費用：培訓費2680元（含培訓費、講義費）；如需食宿，會務組可統(tǒng)一安排,費用自理。
2、報名咨詢：4006820825 010-56133998 56028090 13810210257 鮑老師
3、報名流程：電話登記-->填寫報名表-->發(fā)出培訓確認函
4、備注：如課程已過期，請訪問我們的網(wǎng)站，查詢最新課程
5、詳細資料請訪問北京曼頓培訓網(wǎng)：www.mdpxb.com (每月在全國開設(shè)四百多門公開課，歡迎報名學習)